FAQ
🧾 WonderPak Q&A / FAQ Page
💡 About WonderPak
Q1. What is WonderPak?
WonderPak is a protective packaging brand offering premium clear OPP bags, self-seal cello bags, and gift packaging supplies designed for Amazon FBA, Etsy, Shopify, and retail packaging.
We focus on clarity, strength, and presentation, ensuring your products look professional and stay protected during shipping and display.
📦 Product Information
Q2. What materials are WonderPak bags made of?
All WonderPak OPP (Oriented Polypropylene) bags are made from food-safe, non-toxic, recyclable materials, offering high transparency and strong seal integrity.
Q3. Are WonderPak bags safe for food packaging?
✅ Yes. Our bags are FDA-compliant for direct food contact, making them safe for packaging bakery goods, candy, snacks, and handmade items.
Q4. Do you offer custom sizes or printed logos?
Yes! For bulk orders, we can produce custom sizes, thicknesses, or logo-printed OPP bags.
👉 Contact us at support@wonderpak.net for design files and minimum order details.
Q5. What thickness options do you offer?
Standard thickness: 1.4 mil (35 micron).
Custom orders available up to 2 mil (50 micron) for extra durability.
🛒 Ordering & Shipping
Q6. Where can I buy WonderPak products?
You can order directly from WonderPak.net/shop or through our Amazon Storefront (search WonderPak Official).
Q7. Do you ship internationally?
Yes. We ship worldwide, with fulfillment centers in the U.S., South Korea, and Hong Kong for faster regional delivery.
Q8. How long does shipping take?
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U.S.: 3 – 6 business days
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Europe: 5 – 14 business days
(Delivery times may vary depending on customs and carrier.)
Q9. Can I track my order?
Yes, a tracking number is automatically emailed once your order ships.
Q10. What payment methods do you accept?
We accept Visa, MasterCard, AMEX, PayPal, and bank transfer (for business customers).
🔄 Returns & Support
Q11. What is your return policy?
If you’re not satisfied, return any unopened product within 30 days for a full refund.
Please email support@wonderpak.net with your order number before returning.
Q12. I received damaged or missing items — what do I do?
Contact our support within 7 days of delivery.
We’ll send a replacement or refund right away.
Q13. Do you offer bulk or wholesale discounts?
Yes. Volume pricing starts from 1000 units per SKU.
We also support Amazon FBA prep and labeling.
Email sales@wonderpak.net for a quote.
🌍 Sustainability & Quality
Q14. Are WonderPak bags recyclable?
Yes. Our OPP bags are #5 recyclable polypropylene, which can be processed through local recycling systems where accepted.
Q15. Do you use biodegradable or compostable materials?
We’re currently developing bio-based OPP alternatives. Sign up for our newsletter to be notified when eco lines launch.
Q16. How do you ensure quality?
All WonderPak products undergo multi-stage quality control — clarity check, seal strength test, and thickness verification — before shipment.
💬 Contact & Business Inquiries
Q17. How can I reach customer support?
📧 support@wonderpak.net
Mon – Fri | 9 AM – 6 PM (KST / EST)
Q18. Can I collaborate with WonderPak as a reseller or influencer?
Absolutely. We partner with small packaging retailers, stationery brands, and packaging influencers worldwide.
Email partnerships@wonderpak.net with your proposal or social links.
Q19. Do you offer private labeling?
Yes. OEM / private-label packaging is available for businesses and Amazon sellers (MOQ = 3000 pcs).
🧠 Tips & Resources
Q20. How do I choose the right bag size for my product?
Measure your product’s width + depth, then add 0.25 inch (6 mm) for a comfortable fit.
Example: Product is 4″ × 6″ × 0.5″ → use a 4.5″ × 6.5″ OPP bag.
Q21. Can I use WonderPak bags for handmade crafts and stationery?
Yes! Perfect for stickers, photo cards, jewelry, prints, and greeting cards.
Many Etsy sellers use WonderPak for a professional, clear finish.
🧾 Footer Suggestion
For more details, custom quotes, or sustainability updates, visit WonderPak.net/contact or email info@wonderpak.net.